Return

Hey there!
I am sad that you are on this page actually! Seems like there’s something wrong and you want to return the outfit! But I’d request you to give u a chance. We pledge to make things better.
If there’s anything wrong with the size, colour or fabric etc, just let us know.
Click on this link and we shall exchange the outfit to a brand new one to meet your expectations.
It will just take 2 days to ship the new outfit!

Get INR 200 extra!
In case you feel the outfit doesn’t suit you, please don’t worry! We launch new designs ever Friday in all sizes (XS to 8XL) and we are sure you’d find one for yourself. Just place an exchange with store credits. Bonus: You will get Rs 200 extra!!!!! And you can use them anytime you like!
The credits are added to your account as soon as the outfit is picked up from your doorstep , which is just 24-48 business hours! Just click here.

I am not convinced!
In case you still wish to return the outfit, it makes me sad.
Kindly write an email to care@letsdressup.in , stating the reason of return with an image to highlight your concern. Please don’t forget to mention your order id and phone no used to place the order.
Our team will get in touch with you within 24-48 business hours to assist you with your return request. Don't forget to drop an email to get your request approved
Please note it takes 8-15 business days to complete the return process, since it involves the returned outfit to reach the LDU hub and pass quality check. Click here to place your return request.

NOTE: For items purchased under special offers, such as Buy 2 Get 1 Free etc, refunds are processed as follows . If you choose to return one item from a Buy 2 Get 1 Free offer, no refund will be processed. We encourage you to consider this policy before initiating a return. If you decide to return two items from a Buy 2 Get 1 Free offer, the refund will be calculated based on the price of one outfit only. The amount refunded will reflect the price of the remaining outfit at its original purchase price.

Exclusions: Please note that certain items/orders may not be eligible for refunds, such as orders placed during clearance sale or items marked as non-returnable, orders placed using store credits of previous returns. Additionally, customized outfits are not eligible for refunds unless they are defective or damaged upon receipt.

Nonetheless, keep following us for NEW ARRIVALS every FRIDAY on @letsdressup.in