Return

Hey there!
I am sad that you are on this page actually! Seems like there’s something wrong and you want to return the outfit! But I’d request you to give u a chance. We pledge to make things better.
If there’s anything wrong with the size, colour or fabric etc, just let us know.
Click on this link and we shall exchange the outfit to a brand new one to meet your expectations.
It will just take 2 days to ship the new outfit!

Get INR 200 extra!
In case you feel the outfit doesn’t suit you, please don’t worry! We launch new designs ever Friday in all sizes (XS to 8XL) and we are sure you’d find one for yourself. Just place an exchange with store credits. Bonus: You will get Rs 200 extra!!!!! And you can use them anytime you like!
The credits are added to your account as soon as the outfit is picked up from your doorstep , which is just 24-48 business hours! Just click here.

I am not convinced!
In case you still wish to return the outfit, it makes me sad.
Kindly write an email to care@letsdressup.in , stating the reason of return with an image to highlight your concern. Please don’t forget to mention your order id and phone no used to place the order.
Our team will get in touch with you within 24-48 business hours to assist you with your return request. Don't forget to drop an email to get your request approved
Please note it takes 8-15 business days to complete the return process, since it involves the returned outfit to reach the LDU hub and pass quality check. Click here to place your return request.

NOTE:
For items purchased under special offers, such as Buy 2 Get 1 Free etc, refunds are processed as follows . If you choose to return one item from a Buy 2 Get 1 Free offer, no refund will be processed. We encourage you to consider this policy before initiating a return. If you decide to return two items from a Buy 2 Get 1 Free offer, the refund will be calculated based on the price of one outfit only. The amount refunded will reflect the price of the remaining outfit at its original purchase price.

Products purchased during the Clearance Sale are offered at special discounted prices and are not eligible for return.

All clearance items are sold on a final sale basis. We request you to carefully check the size, product details, and specifications before placing your order.
 

Exclusions:
Please note that the following items/orders are not eligible for return or exchange:

• Products purchased during Clearance Sale
• Items marked as Non-Returnable on the product page
• Orders placed using store credits from previous returns
• Customized outfits

Exception:
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with relevant images/videos, and our team will assist you

Nonetheless, keep following us for NEW ARRIVALS every FRIDAY on @letsdressup.in